The Blog
Essays, playbooks, and case studies. Quietly opinionated. Written for operators who'd rather build than tweet.
500 posts · 14 topics

AI Strategy & ROI · Jun 12, 2026 · 3 min read
Should healthcare teams build or buy AI voice agents for scheduling and follow-up? Dylan Keil shares a practical decision framework covering ROI, compliance, vendor lock-in, and hybrid architectures.
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A practical guide to deploying HIPAA-safe AI assistants for appointment scheduling and patient follow-up. Learn when AI can touch PHI, how to evaluate vendors, and what safeguards protect clinical workflows.
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HIPAA-safe AI voice agents can automate healthcare scheduling, but only with the right architecture, contracts, and controls. Dylan Keil explains the risks, vendor checks, and deployment practices operators need before going live.
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Should your operations team build or buy an AI voice receptionist? Dylan Keil breaks down costs, risks, integrations, compliance, and a scoring model for 2026 decisions.
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Should healthcare teams build or buy AI voice automation? This practical framework compares cost, speed, compliance, staffing, and ROI for scheduling and follow-up use cases.
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AI voice automation can streamline patient intake, follow-up, scheduling, and contact center workflows. Dylan Keil shares a practical implementation guide for choosing platforms, modeling ROI, and deploying healthcare voice AI safely.
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HIPAA-safe voice AI requires more than a compliant vendor badge. This guide explains how healthcare teams can evaluate voice AI vendors, protect PHI, integrate with EHRs, and monitor patient call automation after launch.
Read →Should your operations team build custom AI or buy an off-the-shelf solution? This guide compares TCO, speed, risk, proprietary data, and ROI across buy, boost, and build strategies.
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Should healthcare teams build AI in-house or buy from a vendor? Dylan Keil shares a practical framework for scheduling, intake, and follow-up automation, including ROI, compliance, interoperability, and hybrid implementation guidance.
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AI content operations is more than faster drafting. Sarah Chen explains how B2B teams can connect AI workflows, governance, CMS architecture, and measurement to pipeline impact.
Read →Should your company build AI in-house, buy a vendor solution, or boost an existing platform? Dylan Keil shares a practical 2026 framework for evaluating ROI, TCO, compliance, and implementation risk.
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Should your operations team build AI in-house, buy an off-the-shelf solution, or take a hybrid path? This practical framework compares ROI, risk, data, compliance, and timeline so you can choose the right AI strategy.
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HIPAA-safe voice AI can reduce missed calls, improve intake, and automate scheduling, but only with the right safeguards. Here is what healthcare teams should check before deploying AI call automation.
Read →A practical guide to deploying AI voice assistants for healthcare scheduling, intake, reminders, screening, and follow-up. Learn implementation steps, compliance safeguards, vendor evaluation criteria, and ROI metrics.
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Should your operations team build, buy, or boost its AI systems? This framework helps leaders evaluate ROI, TCO, proprietary data, vendor risk, and time-to-value.
Read →A practical AI operating model helps B2B teams move from scattered pilots to measurable business impact. Learn how to structure governance, ownership, workflows, data, and ROI measurement for enterprise AI.
Read →Should your enterprise build AI in-house, buy a platform, or boost a vendor model with proprietary data? Dylan Keil shares a practical framework for comparing ROI, TCO, risk, governance, and implementation ownership.
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Navigate the complex world of AI tools with our comprehensive guide. Learn to define your project goals, assess data, and select the best AI solutions.
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Move from "chat" to "do." Poke uses agentic workflows to handle your inbox, schedule meetings, and control smart home devices directly through your favorite messaging apps.
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Microsoft unveils MAI-Transcribe-1, MAI-Voice-1, and MAI-Image-2. See how these in-house foundational models outpace OpenAI and Google in speed and accuracy.
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From the launch of Opus 4.6 to the game-changing Claude Mythos leak, explore every major Anthropic update from March 2026. See how Claude is redefining AI autonomy.
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As the AI wars heat up, Google makes it "radically easy" to ditch ChatGPT. Explore the new .zip import feature and the rebranding of Gemini Memory.
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OpenAI officially shuts down Sora to pivot toward enterprise tools and robotics. Discover why Sam Altman is abandoning the "social AI" experiment for OpenAI Frontier.
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Turn search prompts into full projects. Explore Gemini Canvas features like code editing, document drafting, and automated tool creation available for all US users.
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Microsoft is stripping Copilot features from core Windows 11 apps to focus on OS stability. See the full list of apps losing AI integrations in the March update.
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AI agents now visit 1,000x more sites than humans. Explore Cloudflare’s warning on the infrastructure crisis as automated requests eclipse human browsing by 2027.
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With the launch of Mistral Forge at GTC 2026, the "build vs. rent" debate is over. Discover why enterprises are choosing to train proprietary models over generic cloud APIs.
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Unlock the power of OpenAI’s App Ecosystem. Step-by-step instructions on linking your Uber, DoorDash, and Spotify accounts to turn ChatGPT into a personal task executor.
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Tired of endless swiping? Meet Bee, Bumble’s new AI matchmaker. Learn how the Dates feature uses private conversations to find highly compatible partners.
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Meet Amazon’s Health AI, the 2026 assistant that manages your prescriptions, books appointments, and explains lab results with HIPAA-compliant security.
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Explore the controversy behind Grammarly’s Expert Review. Discover why academics are calling the AI-simulated feedback from living and dead scholars "unethical" and "dishonest."
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With 7 million AI glasses sold in 2025, Meta eyes the luxury market. Discover how a potential Prada partnership could redefine smart glasses as high-fashion accessories.
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Google Cloud VP Darren Mowry identifies the "check engine light" for AI startups. Discover why LLM wrappers and AI aggregators are heading for failure.
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Discover how Gushwork is using AI Search and autonomous agents to drive 40% of inbound customer leads. Explore early results and the $9M bet on AEO.
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Unlock maximum efficiency with ChatGPT. Learn expert tips and strategies to transform your workflow and boost your productivity.
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Discover the enhanced image generation power of Adobe Firefly. Learn about new features and how Adobe's AI is elevating creative possibilities.
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